GIPD-02 Practical Troubleshooting and Data Analysis Skills for Engineers & Operations
Artit wiwatwisansakul
Kongphob B.
October 15, 2026
Rayong
Artit wiwatwisansakul
Kongphob B.
October 15, 2026
Rayong
This course is designed to enhance the capabilities of refinery operation supervisors and future team leaders by providing advanced troubleshooting techniques along with practical, hands-on data analysis tools. Through real-world case studies and tailored workshops, participants will build the confidence to diagnose process deviations and make data-driven decisions that improve reliability, safety, and performance in operations.
• Process Operation Supervisors
• Senior Operators preparing for supervisory roles
• Process and Production Engineer
Advanced Troubleshooting Techniques for Operations
1. Developing a Troubleshooting Mindset & Structured Thinking
• Learn how to shift from a “firefighting” mindset to a root-cause problem-solving approach.
• Understand structured analytical thinking for solving field problems.
• Explore logical steps in problem assessment, investigation, and communication.
2. Common Equipment & Process Failures in Refinery Operations
• Explore frequent failure symptoms in key refinery equipment such as pumps, distillationcolumns, and heaters.
• Link operational issues to incorrect usage, environmental changes, or upstream process
abnormalities.
• Understand recurring failure patterns observed in refineries.
3. Advanced Problem Analysis Techniques
• Apply Root Cause Analysis (RCA) methodologies to real-world cases.
• Use tools such as the 5 Why’s and Fishbone (Ishikawa) Diagram for structured problem analysis.
• Practice analyzing real plant failures through guided exercises.
4. Process Troubleshooting Case Study (Group Based Workshop) __ Case is subjected to be adjustedas appropriate
4.1 Workshop 1: Process Line Problem related to manual valves
• Case study + Presentation + Conclusion
4.2 Workshop 2: Process Line Problem related to control valves
• Case study + Presentation + Conclusion
4.3 Workshop 3: Pumps Operation Problem
• Case study + Presentation + Conclusion
4.4 Workshop 4: Pumps Cavitation Problem
• Case study + Presentation + Conclusion
4.5 Workshop 5: Heat Exchanger Performance Problem
• Case study + Presentation + Conclusion
Advanced Troubleshooting Techniques for Refinery Operations (Continue) + Process Data Handling via Excel Tool
1. (Continue) Process Troubleshooting Case Study (Group Based Workshop) including
1.1 Workshop 6: BFW control system + control valve failure
• Case study + Presentation + Conclusion
1.2 Workshop 7: Gas Dehydration Process Problem
• Case study + Presentation + Conclusion
1.3 Workshop 8: Heat Exchanger Block Outlet and Explosion
• Case study + Presentation + Conclusion
2. Basic Excel Tools for Daily Data Handling + Practice
• Sorting and filtering data for quick access and insights
• Essential formulas for data analysis:
o AVERAGE
o MIN/MAX
o COUNT
• Highlighting critical data using Conditional Formatting
3. Advanced Excel Tools for Supervisory Analysis + Practice
• Using Analysis ToolPak for basic statistical summaries
• Creating Histograms for distribution insights
• Generating Pivot Tables to summarize large datasets effectively
• Visualizing with Pivot Charts for better decision-making
4. Process Data Handling Techniques + Practice
• Trend analysis using time-series data
• Identifying abnormal values and outliers
• Choosing the right graphs for analysis:
o Line Chart (trend detection)
o Scatter Plot (correlation analysis)
o Bar Chart (comparison across units or time)
Process Safety Engineering
Process engineering and chemical engineering
Plant problem solving and training
For UPCOMING Public Training Course with ChemEngEdu
Early-Bird Rate for Corporate Participants: 5% discount fromfull price for registration at least 4 weeks (28 days) before the training date(reserve the early-bird rate by registration, not by payment).
Individual Participant Promotion: -50% OFF from full price(max 1 person per organization per course). Not eligible for early-bird rateabove.
Academic Participant Promotion: -40% OFF from full price(max 1 person per organization per course). Not eligible for early-bird rateabove.
SkillLane Participant Promotion: Get 60% OFF the full priceon a CEE course when you register for any SkillLane course. (Offer valid for 1SkillLane course per 1 CEE course.)
Note: Please submit proof of your SkillLane registration toqualify for the discount when signing up.
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